Terms & Conditions

Disclaimer – conditions for use

All communications provided by the Bladder and Bowel Support Company Limited are intended solely as an information service, not as a substitute for routine or urgent medical evaluation, treatment or consultation. Individuals with medical or personal problems are requested to seek advice from their own Doctor, or from appropriate health care professionals.

The Expert’s suggestions on this website should not be construed as medical opinions aimed at establishing a diagnosis or course of treatment. Diagnosis and treatment are complex and require comprehensive face-to-face assessment. Individuals under active treatment should not construe information contained in this website as replacing or superseding recommendations of their health care professionals. Rather, information in this website may serve as a point of discussion between patients and their individual clinicians. Similarly, clinicians should appreciate that suggestions made in this website, without benefit of direct assessment, are not intended as direct consultative recommendations.

Conditions of use – important legal information

The documents contained in this website are presented for information purposes only. The material is in no way intended to replace professional medical care or attention by a qualified practitioner.

The materials in this website cannot and should not be used as a basis for diagnosis or choice of treatment.

Bladder and Bowel Support Company Limited strongly advises all users with health problems to consult a doctor.

Bladder and Bowel Support Company Limited provides its service to you, subject to the following Conditions for Use (“Conditions”), which may be updated by Bladder and Bowel Support Company Limited from time to time without notice to you. You should review the Conditions periodically for changes.

1. Bladder and Bowel Support Company Limited Privacy Policy

Registration Data and certain other information about you is subject to our Privacy Policy. For more information, please see or ask for our Privacy Policy.

2. Dealings with advertisers and merchants

Your correspondence or business dealings with, or participation in promotions of, advertisers and merchants found on or through any of the services contained on this website (the “Service”), including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser or merchant. To the fullest extent permitted by applicable law, you agree that: (a) Bladder and Bowel Support Company Limited shall not be responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such advertisers and merchants on the Service, and (b) any orders placed by you on, and any product specifications and product availability appearing on, the Service are subject to confirmation by, and the terms and conditions of business of, the relevant merchant.

3. Links

The Service may provide, or third parties may provide, links to other websites or resources. Because Bladder and Bowel Support Company Limited has no control over such sites and resources, you acknowledge and agree that Bladder and Bowel Support Company Limited is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Bladder and Bowel Support Company Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

4. Proprietary rights

You acknowledge and agree that the Service and any information presented to you through the Service contains proprietary information that is protected by copyrights, trademarks, service marks or other proprietary rights and laws applicable intellectual property and other laws. Except as expressly authorised by Bladder and Bowel Support Company Limited or relevant third parties, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service in whole or in part.

You may print off and download extracts of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

Our status as the authors of material on our site must always be acknowledged. You must not use any part of the material on our site for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

5. Copyright

Visitors to the Bladder and Bowel Support Company Limited website must not reproduce, modify, display, distribute or publish any of the copyright material on this website, logo or Bladder and Bowel Support Company Limited name without prior written permission from Bladder and Bowel Support Company Limited. Commercial use or publication of all or any part of the content of this website is strictly prohibited without prior written authorisation from Bladder and Bowel Support Company Limited.

6. Disclaimers

Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, the Bladder and Bowel Support Company Limited expressly disclaims all warranties, conditions and other terms of any kind, whether express or implied, including, but not limited to any implied term of merchantability, satisfactory quality, fitness for a particular purpose, and any term as to the provision of Services to a standard of reasonable care and skill or as to non-infringement of any intellectual property right.

Bladder and Bowel Support Company Limited makes no warranty or representation that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, and (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations.

No advice or information, whether oral or written, obtained by you from Bladder and Bowel Support Company Limited or through or from the Service shall create any warranty or other obligation not expressly stated in the Conditions.

7. Limitation of liability

To the fullest extent permitted by applicable laws, and except in respect of death or personal injury arising from Bladder and Bowel Support Company Limited’s negligence, Bladder and Bowel Support Company Limited hereby excludes liability for any claims, loss, demands or damages of any kind whatsoever with respect to the Service, and any information, content, advertisements or products provided or distributed through the Service including, without limitation, direct, indirect, incidental or consequential loss or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to Bladder and Bowel Support Company Limited. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise. If you are a consumer your statutory rights, if any, are not affected.

8. Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of sections 5 and 6 may not apply to you.

In particular, nothing in these Conditions shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Bladder and Bowel Support Company Limited.

9. General information

These Conditions (including the guides and rules referred to herein) constitute the entire agreement between you and Bladder and Bowel Support Company Limited and govern your use of the Service, superseding any prior agreements between you and Bladder and Bowel Support Company Limited. The Conditions and the relationship between you and Bladder and Bowel Support Company Limited shall be governed by the laws of England. You and Bladder and Bowel Support Company Limited agree to submit to the exclusive jurisdiction of the English courts. Any failure by Bladder and Bowel Support Company Limited to exercise or enforce any right or provision of the Conditions shall not constitute a waiver of such right or provision. If any provision of the Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Conditions remain in full force and effect.

10. Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

11. Violations

We recommend users who find inappropriate content to contact us immediately in order that we may remove it. In addition, we reserve the right to remove all material, which we consider inappropriate. This includes pornographic, offensive, defamatory, undocumented, illegal material(s) that is/are in any way contrary to accepted morality and behaviour.

12. Social Media

Our Communications and Social Media Policy describes how Bladder & Bowel Community uses online communication tools such as social media, in order to encourage fair and safe use. This includes moderation guidelines for our Facebook Group: Bladder & Bowel Community Support Group.

If you find the aforementioned conditions unacceptable, we request that you leave the site.

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