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About us > Terms and Conditions

Terms and Conditions

Disclaimer - conditions for use

All communications provided by the Bladder and Bowel Foundation (B&BF) are intended solely as an information service, not as a substitute for routine or urgent medical evaluation, treatment or consultation. Individuals with medical or personal problems are requested to seek advice from their own Doctor, or from appropriate health care professionals.

The Expert's suggestions in the Frequently Asked Questions section should not be construed as medical opinions aimed at establishing a diagnosis or course of treatment. Diagnosis and treatment are complex and require comprehensive face-to-face assessment. Individuals under active treatment should not construe information contained in this column as replacing or superseding recommendations of their health care professionals. Rather, information in this column may serve as a point of discussion between patients and their individual clinicians. Similarly, clinicians should appreciate that suggestions made in this column, without benefit of direct assessment, are not intended as direct consultative recommendations.

Conditions of use - important legal information

The documents contained in this web site are presented for information purposes only. The material is in no way intended to replace professional medical care or attention by a qualified practitioner.

The materials in this web site cannot and should not be used as a basis for diagnosis or choice of treatment.

B&BF strongly advises all users with health problems to consult a doctor.

B&BF provides its service to you, subject to the following Conditions for Use ("Conditions"), which may be updated by B&BF from time to time without notice to you. You should review the Conditions periodically for changes.

1. The Bladder and Bowel Foundation (B&BF) privacy policy

Registration Data and certain other information about you is subject to our Privacy Policy. For more information, please see our Privacy Policy.

2. Dealings with advertisers and merchants

Your correspondence or business dealings with, or participation in promotions of, advertisers and merchants found on or through any of the services contained on this website (the "Service"), including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser or merchant. To the fullest extent permitted by applicable law, you agree that: (a) B&BF shall not be responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such advertisers and merchants on the Service, and (b) any orders placed by you on, and any product specifications and product availability appearing on, the Service are subject to confirmation by, and the terms and conditions of business of, the relevant merchant.

3. Links

The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because B&BF has no control over such sites and resources, you acknowledge and agree that B&BF is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that B&BF shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

4. Proprietary rights

You acknowledge and agree that the Service and any information presented to you through the Service contains proprietary information that is protected by copyrights, trademarks, service marks or other proprietary rights and laws applicable intellectual property and other laws. Except as expressly authorised by B&BF or relevant third parties, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service in whole or in part.

You may print off and download extracts of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

Our status as the authors of material on our site must always be acknowledged. You must not use any part of the material on our site for commercial purposes without obtaining a license  to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

5. Copyright

Visitors to the B&BF website must not reproduce, modify, display, distribute or publish any of the copyright material on this website, logo or B&BF name without prior written permission from B&BF. Commercial use or publication of all or any part of the content of this website is strictly prohibited without prior written authorisation from B&BF.
 

6. Disclaimers

Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, The Bladder and Bowel Foundation expressly disclaims all warranties, conditions and other terms of any kind, whether express or implied, including, but not limited to any implied term of merchantability, satisfactory quality, fitness for a particular purpose, and any term as to the provision of Services to a standard of reasonable care and skill or as to non-infringement of any intellectual property right.

B&BF makes no warranty or representation that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, and (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations.

No advice or information, whether oral or written, obtained by you from B&BF or through or from the Service shall create any warranty or other obligation not expressly stated in the Conditions.

7. Limitation of liability

To the fullest extent permitted by applicable laws, and except in respect of death or personal injury arising from B&BF's negligence, B&BF hereby excludes liability for any claims, loss, demands or damages of any kind whatsoever with respect to the Service, and any information, content, advertisements or products provided or distributed through the Service including, without limitation, direct, indirect, incidental or consequential loss or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to B&BF. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise. If you are a consumer your statutory rights, if any, are not affected.

8. Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of sections 5 and 6 may not apply to you.

In particular, nothing in these Conditions shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of B&BF.

9. General information

These Conditions (including the guides and rules referred to herein) constitute the entire agreement between you and B&BF and govern your use of the Service, superseding any prior agreements between you and B&BF.  The Conditions and the relationship between you and B&BF shall be governed by the laws of England. You and B&BF agree to submit to the exclusive jurisdiction of the English courts. Any failure by B&BF to exercise or enforce any right or provision of the Conditions shall not constitute a waiver of such right or provision. If any provision of the Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Conditions remain in full force and effect.

10. Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

11. Violations

We recommend users who find inappropriate content to contact us immediately in order that we may remove it. In addition, we reserve the right to remove all material, which we consider inappropriate. This includes pornographic, offensive, defamatory, undocumented, illegal material(s) that is/are in any way contrary to accepted morality and behaviour.


If you find the aforementioned conditions unacceptable, we request that you leave the site.

Privacy statement

Thank you for visiting B&BF. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our policy within this area. If you do not agree to the terms in this Policy, we kindly ask you to leave the site.

1. Collection of data

The Bladder and Bowel Foundation's site provides a number of services such as news; health-related programmes, literature, voting polls, etc.

We may collect and process the following data about you:

  • information that you provide by filling in forms on our site www.bladderandbowelfoundation.org. We may also ask you for information if you report a problem with our site.
  • if you contact us we may keep a record of that correspondence and your contact details.
  • details of your visit to our site including, but not limited to, traffic data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

For some services, B&BF may require your e-mail address or other personal information such as your name, age, sex, health information, various habits and information for your profile. Providing us with this personal and identifiable information can in some circumstances be optional. However, in some cases it may not be possible for us to provide the service in question without receiving specific information from you.

2. Disclosure of data

B&BF will use the information received to provide B&BF's services to you and to improve the content of the site. In order to provide the services, your personal data may in some situations be seen by third parties, such as doctors and health professionals, or operations and maintenance contractors repairing and maintaining B&BF's technical systems.

We may also disclose your personal information to third parties in the following circumstances:

  • In the event that we buy or sell any business or asset, in which case we may disclose your personal data to the prospective seller or buyer of such business or asset.
  • If we sell or substantially all of our assets are  acquired by a third party, in which case personal data held about our customers or users will be one of the transferred assets.

B&BF may further use the aggregate information to study statistical results and produce summary reports. Such reports may be shared with B&BF's partners and advertisers, but the reports will not disclose personally identifiable information.

Except from that stated above, B&BF will not disclose any of your personally identifiable information without your permission except under special circumstances, for instance if B&BF in good faith believes that the law requires disclosure.

Any information collected by B&BF will be treated confidentially.

3. Correcting/storing/updating personal information

B&BF stores information only as long as it is necessary. If your personal information changes (such as your address) or you no longer want to use one of our services to which you have subscribed, we will provide a way to correct, update, delete or remove your personal data. You can do this by contacting us at any time by email, phone or letter.

4. Cookies

To give our users the best experience with our sites, a number of our web pages use cookies. Cookies are small text files that we place on your computer to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to provide the site with personally identifiable information, this information may be linked to the data stored in the cookie.
 
We use cookies to understand site-usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience at our web pages (eg to recognise you by name when you return to our site) and to save your password in password-protected areas.
 
To opt out of cookies, please follow the instructions of a relevant option below.
 
Internet Explorer
  1. Open Internet Options
  2. Click on Privacy tab
  3. In Settings click on the Advanced button
  4. You can then set your cookie preference
Chrome
  1. Open the control for Chrome  (3 lines on top of each other)
  2. Click on Settings
  3. Click on Show Advanced Settings
  4. Then under Privacy, click on Content Settings
  5. Then select your cookie Preference
5. The Bladder and Bowel Foundation's security policy

As a global organization, B&BF has many users all over the world. When you provide B&BF with personal information, that information may be sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used stored and processed outside of the country where you entered the information. Whenever B&BF handles personal information, regardless of where this occurs, B&BF takes every precaution to ensure that your information is treated securely, for instance by encrypting the information with SSL and by storing the information in a secure environment.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect your personal information, B&BF cannot ensure or warrant the security of any information you transmit to B&BF, and you do so at your own risk.

6. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@bladderandbowelfoundation.org

7. Links

B&BF's website contains links to other sites. Please observe that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website collecting personally identifiable information.

8. Notification of changes

If we decide to change our Privacy Policy, we will post those changes on our website so our users may always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use the information in accordance with the Privacy Policy under which the information was collected.

9.Access to information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. You can exercise this right at any time by contacting us at info@bladderandbowelfoundation.org

Revised June 2013
Copyright Bladder and Bowel Foundation. All rights reserved

 

Last updated: 14/11/2013

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The information contained within this website has been provided as a general guide and should not be treated as a substitute for the medical advice of your own GP or any other health professional.

B&BF is a registered charity no. 1085095 and a company limited by guarantee no. 4125585. Company Registered at SATRA, Rockingham Road, Kettering, Northants, NN16 9JH

© 2013 The Bladder & Bowel Foundation. All rights reserved.                                                         Privacy Statement and Terms & Conditions